Perceptions that local ICT personnel working within the local public sector and local private sector have on cybersecurity

Abstract

Through the internet, the world is becoming increasingly globalised. This is exposing Maltese businesses to criminals on a global scale. Cybercrimes are increasing at a rapid rate, and they are affecting businesses, citizens and the whole economy. This study aims to establish the perceptions that local ICT personnel working within the local public and local private sectors have on cybersecurity. This study focuses on the importance of cybersecurity while also examining the current local situation of cybersecurity. Additionally, it aims to understand the current major cybersecurity threats, identify measures that minimise these risks, and analyse emerging technologies and their effects on cybersecurity. Interviews were conducted with key participants gathered through purposive sampling. These participants included ICT personnel which work in the public and private sectors. The sample included Chief Information Officers within ministries, other public officers which are involved directly in cybersecurity and private sector personnel which work directly with information technology. Analysis of the interviews and participants’ perspectives produced some typical outcomes, and also some unexpected ones. Case in point, it was shown that participants from the private sector have experienced more cyberattacks than those who are from the public sector. With participants admitting that the overall cybersecurity awareness is low, it can be concluded that further awareness is needed. Based on the findings of this study, a number of recommendations are provided to improve the local perception of cybersecurity.