Fair deals in the Maltese public service : linking psychological contract breach to attitudinal outcomes

Abstract

The Maltese Public Service is in a constant state of evolution and change. This continuous state of transformation brings with it not only risks and challenges but also opportunities. Normally change is associated with resistance and potential negative outcomes. Our research study, which was conducted in a double wave of change related to the internal and external environment, did not demonstrate the expected negative reactions and pessimistic ratings by employees. To be more precise, our research results suggest that the Maltese Public Service is coping and managing well the various changes being implemented as it becomes more people-oriented and embraces a new corporate identity. Furthermore, our study demonstrates how specific factors are associated to others and hence require leadership skills and abilities to steer people management in ways that ensure the maintenance of effective working relationships and therefore positive attitudes at work.