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dc.contributor.authorCassar, Matthew-
dc.contributor.authorMifsud, Janine-
dc.contributor.authorVella Fondacaro, Daniel-
dc.contributor.authorDebono, Joseph-
dc.identifier.citationMalta Medical Journal. 2016, Vol. 28(1), p. 48-51en_GB
dc.description.abstractCommunication between primary and secondary health care relies primarily on referral tickets. They determine how patients’ details are conveyed and hence the quality of care. The aim of this study was to assess the quality of referral tickets at the Surgical Outpatients at Mater Dei Hospital in Malta and to develop recommendations for improvement. Consecutive referral tickets between the 7th February and 4th March 2015 were prospectively included in the study and analysed for completeness. The data was entered into a proforma which was revised after the first ten entries. A total of 351 referral tickets were included in the study. Names and surnames were present in all reports and identification number in 99.42% of cases. 44.16% of referrals were inappropriate according to clinical details. The majority of the forms had a history of presenting complaint (98.29%) while the past history, drug history / allergies and examination findings were available in 69.23%, 67.81% and 76.64% respectively. The source of referral was not clear in 56.13%. Only 69.23% of all referral tickets were completely legible while 30.77% were partly legible. This study shows the need for an overhaul in the referral system. Recommendations include the use of electronic referrals and the introduction of feedback letters by hospital specialists.en_GB
dc.publisherMalta Medical Journalen_GB
dc.subjectCommunication in medicine -- Maltaen_GB
dc.subjectMedical care -- Maltaen_GB
dc.subjectMedical referral -- Maltaen_GB
dc.subjectReferral and consultation -- Maltaen_GB
dc.titleReferral tickets to secondary healthcare : is communication effective?en_GB
dc.rights.holderThe copyright of this work belongs to the author(s)/publisher. The rights of this work are as defined by the appropriate Copyright Legislation or as modified by any successive legislation. Users may access this work and can make use of the information contained in accordance with the Copyright Legislation provided that the author must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the prior permission of the copyright holder.en_GB
Appears in Collections:MMJ, Volume 28, Issue 1
MMJ, Volume 28, Issue 1

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