Browsing by Author Caruana, Albert

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Issue DateTitleAuthor(s)
2000Satisfaction as a mediator in the link between service quality and service loyaltyCaruana, Albert; Pitt, Leyand F.; Ramasashan, Balasubramanian
1994-12The search for excellenceCaruana, Albert
1995-03Seeking orderly patterns in chaosCaruana, Albert
2014The self-reference criterion revisited : toward an alternative conceptualisationPitt, Leyland F.; Caruana, Albert; Vella, Joseph M.; Mills, Adam J.; Anjali, Bal
1998Service expectations : a test of equivalence among customers of management consultants in Australia and SingaporeCaruana, Albert; Ramaseshan, B.; Ewing, Michael
2002Service loyalty : the effects of service quality and the mediating role of customer satisfactionCaruana, Albert
1997Service quality and satisfaction - the mediating role of value : an exploratory study among customers of an audit firmCaruana, Albert; Money, Arthur H.
2000Service quality and satisfaction - the moderating role of valueCaruana, Albert; Money, Arthur H.; Berthon, Pierre
2011Service reliability and the market orientation-performance linkCaruana, Albert; Ewing, Michael; Pitt, Leyland
1994-12Setting a priceCaruana, Albert
1995-01Should the marketing department self-destructCaruana, Albert
2008Silver medal winners effects : implications for positioningCaruana, Albert
2000Some consequences of guanxi : a Sino-Singaporean perspectiveEwing, Michael T.; Caruana, Albert; Wong, Henry
1997Some effects of service reliability on corporate performancePitt, Leyland; Berthon, Pierre; Robson, Matthew; Caruana, Albert; Ewing, Michael J.
2008Start-up success in a small island state : a study among entrepreneurs in MaltaBaldacchino, Leonie; Cassar, Vincent; Caruana, Albert
2005The state of theory in three premier advertising journals : a research notePitt, Leyland F.; Berthon, Pierre; Caruana, Albert; Berthon, Jean-Paul
2001Steps in forecasting with seasonal regression : a case study from the carbonated soft drink marketCaruana, Albert
1999Strategic human resource effectiveness, internal marketing and performance in the public sectorEwing, Michael T.; Caruana, Albert
1997-05Strategy for export marketsSpiteri, Donald; Caruana, Albert
2015Theoretical and practical considerations for online privacy research : CONSENT as a case-studyNoellie, Brockdorff; Camilleri, Liberato; Montalto, Marco; Caruana, Albert; Chircop, Saviour; Mifsud Bonnici, Jeanne