Foreword [IPS Journal : Issue 1 : January 2021]

Abstract

The Institute for the Public Services (IPS) is not merely a successor of past set-ups to develop and train the Public Service; it constitutes a powerhouse of ideas, tuned to one objective: that of instigating renewal in the Public Service, moving beyond past practices while preparing for tomorrow’s exigencies. Its very name – ‘for the Public Services’ - is testament to this strategy. In fact, the Public Service is made up of a substantial number of services – some 2,000 in all. The direction this Institute takes must reflect this reality, and endeavour to improve the services provided. This improvement comes about by means of two main elements: people and research. The development and training of people goes hand in hand with research to analyse, get to the root of situations and as a result do things better while doing away with bad habits. [excerpt]