Management in public administration and phenomenon of professional burnout

Abstract

PURPOSE: The main goal of the study was to show professional burnout, its essence and causes.

DESIGN/METHODOLOGY/APPROACH: The article justifies the choice of the research problem, formulates the aim of the research and characterizes the structure of the paper. In the individual parts of the paper, the essence of professional burnout is presented, paying attention to the multidimensional nature of this phenomenon, its universality and variability over time. In the next part of the article, the causes of burnout syndrome are analysed, relating them to the functioning of public administration, the specificity of the officials working in it and the changes that have recently taken place in this organization.

FINDINGS: The problem of professional burnout is also beginning to be noticed by Polish employers, although this knowledge is slowly breaking through, fighting against the dream of a "second Japan" and the Japanese work model, which is still quite common among domestic companies.

PRACTICAL IMPLICATIONS: Despite many factors conducive to burnout, however, it is not an inevitable process that cannot be stopped in any way. There are a number of options which, if taken early enough and implemented in a consistent and systemic manner, can effectively counteract the professional burnout of civil servants.

ORIGINALITY/VALUE: Burnout syndrome is – as experts on the subject agree – one of the most important contemporary threats for all professionally active people. It also applies to public administration employees.