Please use this identifier to cite or link to this item: https://www.um.edu.mt/library/oar/handle/123456789/136651
Title: The smart hotel : a contactless and digital journey towards sustainability in Malta
Authors: Negro, Patrizia
Keywords: Tourism -- Malta
Hotels -- Environmental aspects -- Malta
Hospitality industry -- Technological innovations -- Malta
Tourism -- Technological innovations -- Malta
Artificial intelligence -- Economic aspects -- Malta
Internet of things -- Malta
Sustainable tourism -- Malta
Issue Date: 2023-01
Publisher: Institute of Tourism Studies (Malta)
Citation: Negro, P. (2023, January). The smart hotel : a contactless and digital journey towards sustainability in Malta. Futouristic, 5, 30-31.
Abstract: Internet- and Cloud-based systems are transforming the way businesses operate. This is particularly interesting for the hospitality industry, though with limited application to date due to many variables. Advances in the smart technologies like the Internet of Things (IoT) and Artificial Intelligence (AI) through Information and Communication Technology (ICT) provide the opportunity not only to optimize hotel operations but also create personalized services and experiences. Prior research discussed extensively the numerous advantages of smart technology for hotel guests, however the barriers that stop hotel stakeholders from implementing it in hotels is a grey area that has not been sufficiently explored yet. [excerpt]
URI: https://www.um.edu.mt/library/oar/handle/123456789/136651
Appears in Collections:Futouristic, Issue 5

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