Futouristic : Issue 6 : June 2023

Abstract

The world of tourism and hospitality has undergone significant transformations in the past few years, necessitating a rethink of how we educate and train the industry’s workforce. As a forward-thinking journal, ‘Futouristic’ is committed to exploring the cutting-edge trends and innovations that will shape the sector for years to come. In this sixth issue, we focus on the rise of artificial intelligence and its impact on education, and the recent events organized by the Institute of Tourism Studies and their respective outcomes. The content here draws from the ‘High Marks Symposium’, the ‘Open Doors’ and the launch of the ITS Training School. These initiatives demonstrate the importance of forging strong links between academia and the industry, while addressing the changing needs of the tourism and hospitality sectors. The High Marks Symposium, which was held on the 29th of March, aimed at celebrating the research work produced by ITS students as partial fulfilment of their qualifications. A number of research papers presented during this event are being published here to showcase the important topics which the students together with their research supervisors are addressing. These topics range from Heritage Interpretation to Tourist Guiding and Herbal Medicine in the 17th and 18th century Malta. On the 24th of March 2023, the Institute of Tourism Studies held a successful outreach event titled ‘Open Doors’. This occasion allowed the institute to showcase its educational programs and operations, giving the general public an opportunity to engage with faculty and trainers. Prospective students were able to explore the myriad of courses available and the opportunities that the ITS can offer upon enrolment. The ‘Open Doors’ event highlighted the institute’s commitment to connect with the industry and understand its evolving demands. By engaging with the public and showcasing the educational pathways available, ITS has demonstrated its mission to create a competent and skilled workforce that can meet the needs of the tourism and hospitality sectors. This event marks a crucial step forward in bridging the gap between academia and the industry, ensuring that the next generation of professionals are equipped with the knowledge and skills necessary to excel in a rapidly evolving sector. In an effort to further strengthen its ties with the industry, the Institute of Tourism Studies has recently launched the ITS Training School. This innovative training institution offers high-quality training programs and short courses for employees within the hospitality and tourism sectors, as well as the general public. By delivering hands-on, industry-driven, and innovative training, the ITS Training School addresses the skill needs and goals of the industry. The Institute of Tourism Studies through the ITS Training School recognizes the importance of continuous learning and development for professionals in the tourism and hospitality sectors. By providing a platform for employees to enhance their skills and competencies, the ITS Training School ensures that the industry remains competitive and adaptable to the changing needs of consumers and the global market. The Institute of Tourism Studies plays a vital role in shaping the future of the tourism and hospitality industry. By organizing events such as ‘Open Doors’ and launching initiatives like the ITS Training School, the institute demonstrates its commitment to addressing the industry’s demands and equipping professionals with the skills and knowledge necessary for success. As the tourism and hospitality sectors continue to evolve, it is essential that the link between ITS and the industry remains strong. By fostering a symbiotic relationship that encourages collaboration, innovation, and mutual growth, the Institute of Tourism Studies can continue to pave the way for a brighter, more sustainable, and prosperous future for the tourism and hospitality sectors. The future of the industry relies on our ability to adapt, innovate, and embrace new approaches to education and training. Hence the article on AI, which reports on the launch of ChatGPT and the stir it is causing not just in education but in every sector of the digital economy and the digital society. By acknowledging and addressing the challenges we face, the Institute of Tourism Studies and the ITS Training School are poised to lead the way in shaping the future of tourism and hospitality education, ensuring that our industry remains a driving force for economic growth, employment, and global understanding. [excerpt]