Organizational agility in risk management in a changing business environment : a case study

Abstract

PURPOSE: The aim of this article is to examine how organizational agility affects risk management efficiency in dynamic business environments. The study focuses on demonstrating the practical application of agile approaches in a public institution, using the example of the Norwegian organization NAV.

DESIGN/METHODOLOGY/APPROACH: The article employs the case study method, based on an analysis of secondary data related to a project implemented by NAV. The analysis focuses on the quality of activities related to team autonomy, iterative work, and risk management.

FINDINGS: It was found that the implementation of agile practices enabled the organization to effectively monitor and manage risks in real time. Particularly important were the strong decentralization of decision-making and the rapid flow of information within project teams.

PRACTICAL IMPLICATIONS: The results indicate that organizational agility can be an effective tool for risk management, even in public institutions. The article provides recommendations for implementing agile practices to enhance organizational resilience.

ORIGINALITY/VALUE: This work contributes to the literature by presenting an empirical perspective on agility and risk management in the public sector. It also serves as a valuable source of knowledge for management practitioners seeking ways to adapt to changing market conditions.