Improvements in the area of logistics processes improving company productivity

Abstract

PURPOSE: The aim of this article is to present a validation of the author's method of productivity research with a particular focus on logistics processes.

DESIGN/METHODOLOGY/APPROACH: The article presents the results of a productivity case studies with a special focus on logistics processes for 3 Polish enterprises. An analysis of the literature was made to present the research gap. A productivity survey method consisting of several steps is presented. Including proposals for the structure of indicators used to measure the level of productivity in an enterprise by the logistics processes implemented. The article includes a compilation of 4 case studies in a group of medium and large manufacturing enterprises in which, based on the productivity analysis of logistics processes, a weak logistics process was identified and improvements were implemented. The research desk analysis aims to show the impact of the application of the approach of the presented productivity survey method on the indicators of the productivity level in enterprises.

FINDINGS: The case studies demonstrate the application of the described method and confirm the validity of conducting productivity studies taking into account partial productivity indicators by logistics processes.

PRACTICAL IMPLICATIONS: Verification of the presented method shows that productivity analysis including logistics processes and their improvements bring positive results to enterprises.

ORIGINALITY/VALUE: The presented method was verified excluding micro and small enterprises due to its complexity and the requirements of detailed analysis in a team. The development of a method for studying the productivity of an enterprise in terms of the logistics processes implemented.