Motivations, benefits and barriers among older Maltese persons participating in hospital volunteer work

Abstract

Volunteering is recognised as a highly productive activity. Older persons can choose to volunteer for different reasons. Some commit and continue, while others leave for various reasons. This study, conducted at a local Maltese acute hospital, aimed to explore the motivating factors to volunteer, the benefits experienced during the volunteer’s work and the barriers encountered during the volunteer work. A qualitative research design was used to acquire detailed data. The population sample was recruited through convenience sampling. A total of eleven (11) volunteers, 8 males and 3 females, participated in the study. Data were collected through semi-structured, in-depth, face-to-face interviews with the older Maltese volunteers at a place, date and time suitable for them. Subsequently, data were translated verbatim and analysed thematically. The analysis enabled a comprehensive understanding of the initial motivations and challenges related to volunteering. The key motivating factors identified were altruism, pursuits of personal gain, and the pursuit of social engagement. Benefits from volunteering included feelings of satisfaction, more appreciation towards life, and feeling appreciated by medical staff. Additionally, three primary barriers emerged: issues with transportation and parking, perception and attitudes of hospital staff, and the training provided. The findings of this study highlight the complex interplay of motivations, benefits, and barriers experienced by older person volunteers in a hospital setting. Understanding these factors is crucial for developing targeted strategies to enhance volunteer recruitment, retention and satisfaction. By addressing the identified challenges, healthcare institutions can better support their volunteer workforce, ultimately benefiting both the volunteers and the wider community.