From transformation to enduring excellence : The Malta Police journey, 2018–2025

Abstract

This chapter provides an insider and evidence-based analysis of the Malta Police Force (MPF) transformation journey from 2018 to 2025 under its Strategic Transformation Plan and its transition toward the 2025–2030 corporate strategy, Safer Communities, Smarter Policing. Written by Police Commissioner Angelo Gafà, the text outlines the structural, technological, operational, and cultural reforms undertaken to restore public trust, operational efficiency, and organizational legitimacy following periods of declining public confidence. Drawing on organizational change literature, procedural justice theories, and external audits (including findings from the National Audit Office and GRECO), the chapter highlights key achievements such as digital modernisations, expanded community policing, enhanced accountability mechanisms, a 40% long-term reduction in per-capita crime, and significant improvements in victim-reporting rates for gender-based and domestic violence.