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Faculty of Media and Knowledge Sciences
Department of Corporate Communication
Scholarly Works - FacMKSCC
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Issue Date
Title
Author(s)
2014
Elements of a talent strategy for effective relationship building : a study among bank sales and service providers
Vella, Joseph M.
;
Caruana, Albert
;
Pitt, Leyland F.
2012
Encouraging CRM systems usage : a study among bank managers
Vella, Joseph M.
;
Caruana, Albert
2012
The effect of behavioural activation and inhibition on CRM adoption
Vella, Joseph M.
;
Caruana, Albert
;
Pitt, Leyland F.
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Author
2
Pitt, Leyland F.
Subject
1
Banks and banking -- Information ...
1
Business planning -- Case studies
1
Community banks
1
Customer equity -- Management
1
Customer relations -- Management
1
Customer relations -- Management ...
1
Financial services industry -- Ca...
1
Organizational commitment
1
Personality and motivation
.
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