Integration and socialization of new employees in the bank sector

Abstract

The objective of this research was to investigate the growing importance of integration and socialization of new employees, to determine the benefit that the integration and socialization model has brought to the commercial banks at an African State - São Tomé and Principe (STP), and also to assess the appreciation of employees on the model of integration of new employees. The empirical research is based on an interview and a survey. The target of the interview are the 8 human resources managers of the all commercial banks that operate in the African State - São Tomé and Principe (STP). The survey sample are 82 employees of the 8 commercial banks. The main results show that employees and managers of commercial banks of STP agree with the integration plan, and older employees are collaborative in the integration and socialization of their new colleagues. This work is innovative in STP, since the authors did not find any research concerning this theme. This work allows to understand the importance to have an initial program of integration and socialization for new collaborators in STP banks, which will contribute, from the beginning, for increasing the motivation, satisfaction and performance of the employees resulting in productivity improvement and cost savings.