How attributes of organizational structure affects knowledge management processes in high-technology companies?

Abstract

Purpose: The article aims to identify links between attributes of organizational structure and knowledge management processes in high technology companies. Approach/Methodology/Design: The research was conducted in 100 Polish high-tech companies. Findings: The results show that high-tech enterprises carry out different number of sub-process of knowledge management in different combinations. Surveyed companies confirm that different structural features are needed depending on the phase/sub-process of knowledge management. It is recommended to redesign the organizational structure in such a way that it corresponds to the key knowledge management processes as much as possible. Flexibility was found to have the most supportive effect on five of the seven knowledge management sub-processes studied. Practical Implications: The results can serve as a guide for managers in improving the organizational structure for knowledge management needs. Originality/Value: The attributes of organizational structure supportive and inhibiting knowledge management processes for high-tech companies were identified.