Intra-organizational conditions in knowledge sharing

Abstract

PURPOSE: The globalisation of the world economy is causing the increase in the demand for „knowledge". In order to stay ahead of the competition, companies implement „knowledge management" programmes. The concept of knowledge management has become a new paradigm of 21st century management. The forerunners of this concept are global corporations, claiming that knowledge determines their competitive position in increasingly competitive markets of the global economy. Therefore, in order to make optimal use of this resource (intellectual capital), it is necessary to improve management in this area. The aim of the research was to identify barriers to sharing knowledge.

DESIGN/METHODOLOGY/APPROACH: The conducted research used the method of literature analysis and a diagnostic survey. In this article was based on the analysis of literature on the subject of knowledge management. The studies in literature also included secondary sources, which were communications from research of similar scope. A diagnostic survey was adopted as the leading method. The remaining methods applied in the paper were auxiliary (complementary). The sample was selected using the random method.

FINDINGS: Research shows that the transfer of knowledge is hindered by excessive formalization, poor communication with the superior, lack of task teams. The presented research also indicated factors contributing to the sharing of knowledge among employees.

PRACTICAL IMPLICATIONS: The article presents the results of research conducted among several dozen companies in Poland. The research results are very interesting and encourage research on a larger scale. They are a valuable source of information for managers responsible for creating a friendly working atmosphere and an atmosphere for sharing knowledge. The organizational culture really depends on the management. Building trust among employees becomes especially important. The performance also results of the Polish market for overcoming the knowledge barrier.

ORIGINALITY/VALUE: On the basis of empirical research, the article proposes an original set of system solutions in the field of „knowledge sharing” to improve the functioning of the organizations.