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https://www.um.edu.mt/library/oar/handle/123456789/137548| Title: | An examination of attitudes toward robots and AI in the hospitality industry |
| Authors: | Gauci, Clayton |
| Keywords: | Hospitality industry -- Technological innovations Robotics -- Social aspects Artificial intelligence -- Social aspects Service industries -- Technological innovations Tourism -- Technological innovations |
| Issue Date: | 2025 |
| Publisher: | Institute of Tourism Studies (Malta) |
| Citation: | Gauci, C. (2025, January). An Examination of Attitudes Toward Robots and AI in the Hospitality Industry. Futouristic, 9, 22-23. |
| Abstract: | This research paper explores the potential impact of robots and artificial intelligence (AI) in the hospitality industry, particularly within the context of five-star hotels in Malta. It examines the benefits and drawbacks of incorporating these technologies into the hospitality industry, taking into account the perspectives of both hotel managers and customers. The author used a mixed-methods approach, combining qualitative and quantitative data to provide a holistic understanding of this evolving landscape. [excerpt] |
| URI: | https://www.um.edu.mt/library/oar/handle/123456789/137548 |
| Appears in Collections: | Futouristic, Issue 9 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| An_examination_of_attitudes_toward_robots_and_AI_in_the_hospitality_industry(2025).pdf | 616.81 kB | Adobe PDF | View/Open |
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