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Results 1-8 of 8 (Search time: 0.026 seconds).
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Issue Date
Title
Author(s)
2007
Branding and diversity : the role of brand personality in positioning business schools
Caruana, Albert
;
Pitt, Leyland
;
Berthon, Pierre
;
Berthon, Jean-Paul
2017
An alternative conceptualization of the self-reference criterion : an abstract
Mills, Adam
;
Caruana, Albert
;
Robson, Karen
;
Pitt, Leyland
2022
Contrasting compulsive behaviour : computerized text analysis of compulsion narratives
Ferreira, Caitlin
;
Lam, Joey
;
Pitt, Leyland
;
Caruana, Albert
;
Brown, Terrence
1994
The impact of service reliability on key performance criteria in service firms
Pitt, Leyland
;
Caruana, Albert
;
Ewing, Michael
1997
Some effects of service reliability on corporate performance
Pitt, Leyland
;
Berthon, Pierre
;
Robson, Matthew
;
Caruana, Albert
;
Ewing, Michael J.
2015
The impact of knowledge type on the acquisition of wine
Robson, Karen
;
Campbell, Colin
;
Vigar-Ellis, Debbie
;
Caruana, Albert
;
Pitt, Leyland
2011
Service reliability and the market orientation-performance link
Caruana, Albert
;
Ewing, Michael
;
Pitt, Leyland
2023
Beyond surveys : leveraging automated text analysis of travellers’ online reviews to enhance service quality and willingness to recommend
Robertson, Jeandri
;
Vella, Joseph M.
;
Duncan, Sherese
;
Pitt, Christine
;
Pitt, Leyland
;
Caruana, Albert
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Author
2
Berthon, Pierre
2
Ewing, Michael
2
Robson, Karen
1
Berthon, Jean-Paul
1
Brown, Terrence
1
Campbell, Colin
1
Duncan, Sherese
1
Ewing, Michael J.
1
Ferreira, Caitlin
.
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Subject
3
Consumer satisfaction
3
Marketing -- Management
2
Customer loyalty
2
Reliability
1
Advertising -- Wine
1
Branding (Marketing)
1
Business education
1
Business enterprises -- Marketing...
1
Business schools
.
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