IT Services is following the guidelines issued by the University administration to safeguard students and staff during this difficult period.
All users are required to wear a mask/visor at all times while they are in the IT Services Building. Users are also required to wear the coloured wrist band as proof that they have successfully undergone a temperature check.
Open Access Areas
The open access areas at the IT Services Building will reopen on 12 October from Monday to Friday excluding public holidays between 08:00 and 20:00.
Kindly follow the signage regarding seating arrangements to maintain social distancing.
IT Service Desk
For your safety and that of our staff, visits to the IT Service Desk will be by appointment.
In most cases, our staff are able to provide remote support to help you solve your IT problem. We kindly ask you to follow the guidance provided to request IT support.
The IT Service Desk at the IT Services Building is open from Monday to Friday excluding public holidays between 08:00 and 17:00. From 12 October, the IT Service Desk opening hours will be extended until 18:30.
IT Services Reception
For your safety and that of our staff, we are kindly requesting users to contact IT Services Reception before visiting the Reception desk in person.
The IT Services Reception is open from Monday to Friday excluding public holidays between 08:00 and 17:00.