Please use this identifier to cite or link to this item:
https://www.um.edu.mt/library/oar/handle/123456789/36882| Title: | The impact of service offering on business performance in electrical engineering companies |
| Authors: | Kanovska, Lucie Tomaskova, Eva |
| Keywords: | Economic development -- Czech Republic Organizational effectiveness -- Czech Republic Electrical engineering -- Czech Republic Electric industries -- Czech Republic |
| Issue Date: | 2018 |
| Publisher: | University of Piraeus. International Strategic Management Association |
| Citation: | Kanovska, L., & Tomaskova, E. (2018). The impact of service offering on business performance in electrical engineering companies. European Research Studies Journal, 21(4), 92-108. |
| Abstract: | The article presents the results of a research investigating potential impact of service offering on business performance carried out among sixty electrical engineering companies in the Czech Republic. The main findings reveal the highest number of positive correlations between the items related to business performance, the item related to service offers to VIP customers, and the item focusing on monitoring the service offering of competitors. The paper discusses a new perspective of discovering whether and how service offering by electrical engineering companies in the Czech Republic influence business performance. |
| URI: | https://www.um.edu.mt/library/oar//handle/123456789/36882 |
| ISSN: | 11082976 |
| Appears in Collections: | European Research Studies Journal, Volume 21, Issue 4 |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| The_Impact_of_Service_Offering_on_Business_Performance_2018.pdf | 269.09 kB | Adobe PDF | View/Open |
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