| CODE | MCT2002 | ||||||
| TITLE | Online Dispute Resolution: Resolving Conflicts in Cyberspace | ||||||
| UM LEVEL | 02 - Years 2, 3 in Modular Undergraduate Course | ||||||
| EQF/MQF LEVEL | 5 | ||||||
| ECTS CREDITS | 4 | ||||||
| DEPARTMENT | Media, Communications and Technology Law | ||||||
| DESCRIPTION | This study-unit starts with a reflection on 'life' in cyberspace and the types of disputes that arise in this space. Each category of disputes is further analyzed: reflecting on the difficulties in resolving these disputes. Students are invited to examine whether methods of resolving disputes (including alternative dispute resolution) used in the offline space can be used and apply to disputes arising in cyberspace. The study-unit will then examine online dispute resolution technologies and services, the characteristics and dynamics of online dispute resolution, current standards and regulations and any legal ethical considerations that may arise. Study-unit Aims: This study-unit aims at introducing students to a. the difficulties of resolving disputes arising online (on the Internet); b. alternatives to traditional dispute resolution mechanisms that have arisen online; c. still unresolved issues in dispute resolution to online disputes. Learning Outcomes: 1. Knowledge & Understanding: By the end of the study-unit the student will be able to: a. identify and reflect upon differences between dispute resolution possibilities in the off-line world and in online contexts; b. distinguish between different online dispute resolution services that have been developed and to identify advantages and disadvantages of each service; c. analyse the efficacy of current regulations covering online dispute resolution. 2. Skills: By the end of the study-unit the student will be able to: a. research on selected issues on online disputes; b. write about selected issues on online disputes and online dispute resolution; c. orally present on selected issues on online disputes and online dispute resolution. Main Text/s and any supplementary readings: Relevant journal articles will be provided in class. Julia Hörnle, ‘Cross-Border Internet Dispute Resolution (Cambridge 2009) Ethan Katsh and Janet Rifkin, Online Dispute Resolution: Resolving Conflicts in Cyberspace. (San Francisco: Jossey-Bass, 2001) Colin Rule, Online Dispute Resolution for Business: B2B, E-Commerce, Consumer, Employment, Insurance, and Other Commercial Conflicts (Jossey Bass: San Francisco 2002) Y Zhao, Dispute Resolution in Electronic Commerce (Martinus Nijhoff, 2005) Mohamed S. Abdel Wahab, Ethan Katsh and Daniel Rainey ( Eds.)Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution (Eleven International Publishing: The Hague, 2012) (http://www.ombuds.org/odrbook/Table_of_Contents.htm) |
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| ADDITIONAL NOTES | Students taking this study-unit need to have a background in law. | ||||||
| STUDY-UNIT TYPE | Lecture | ||||||
| METHOD OF ASSESSMENT |
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The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2026/7. It may be subject to change in subsequent years. |
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