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IT Services

The University of Malta's IT Services (formerly known as Computing Services Centre) was established in 1997. The primary role of IT Services is to proactively support the teaching, research and related (both current and projected future) activities of the University through coordinated, efficient and effective use of information and communication technologies.



GEANT Logo As an NREN, the University of Malta is a member of GÉANT which aims to promote collaboration, innovation and sharing of knowledge in order to foster the development of Internet technology, infrastructure and services to be used by the research and education community.

UCISA IT Services is a member of the Universities and Colleges Information Systems Association (UCISA) and a member of EDUCAUSE, a nonprofit association and community of IT leaders and professionals, whose mission is to advance higher education through the use of information technology. EDUCAUSE

SCHOMS IT Services is also an associate member of the Standing Conference for Heads of Media Services (SCHOMS), a professional body for Senior Managers working within higher education in the design, development, delivery and support of existing and new learning environments and technologies.

ALT IT Services is also an organisational member of the Association for Learning Technology (ALT), a community whose membership includes practitioners, researchers and policy makers with an interest in Learning Technology, i.e. the broad range of communication, information and related technologies that can be used to support learning, teaching and assessment.


Email, Calendaring & Collaboration Tools

The project, initiated in 2012, involves the implementation of an integrated system offering enhanced email capabilities, calendaring, and collaboration tools for students, staff and alumni. This will result in an improved email interface that will integrate seamlessly with the calendaring and other collaboration tools. The system will also provide staff and students with a University calendar to keep track of their University-related activities, the possibility of inviting others to events, and the sharing of calendars. The collaboration tools, such as document sharing and co-authoring, will allow staff and students to collaborate more effectively by sharing files and working on documents together, while also providing the opportunity to store documents online that can be accessed from anywhere. Instant text messaging as well as audio and video conferencing will also be available.

In 2013, G Suite for Education (formerly known as Google Apps for Education) was selected. G Suite provides web-based messaging and collaboration applications that include Gmail, Google Calendar, Google Drive, and more. Students were granted access to G Suite at the beginning of academic year 2013/14. G Suite was then deployed gradually for staff during academic year 2013/4.

More information about the Email, Calendaring & Collaboration Tools.

New IT Services Building

IT Services New Building Billboard

The University IT Services department is one of the beneficiaries of the European Regional Development Fund (ERDF) under the Cohesion Policy Programme 2007-2013. The ERDF project involved the construction and equipping of a new IT Services building. The new building has enabled the University to expand its ICT infrastructure and to deliver state-of-the-art facilities and services required by staff and students for their research and education. The building incorporates IT-enabled learning spaces for students, computer-equipped training rooms for use by all University departments, and extensive videoconferencing facilities. The project also included the installation of optical fibre cable interconnecting the University's Main Data Centre located within the new building with over forty main University buildings on campus.

More information about the new IT Services Building.

Wireless Network Access

This project, initiated in 2005, involves the gradual deployment of wireless network access across the entire campus. Many buildings and communal areas have already been equipped with wireless access points enabling University students and staff to access online information and email using their personal laptops and other mobile devices. IT Services invites departments to propose locations within their respective buildings that could be equipped with wireless access points. Requests should be made through the Head of Department here.

More information about Wireless Network Access.


The project, initiated in 2006, involves the setting up and implementation of a University-wide policy and a support framework for e-learning. The ‘Distance & E-Learning Committee' is presently chaired by Prof. Saviour Zammit and with representatives from various academic, administrative and support departments advises on all matters related to e-learning at University. IT Services maintains the University Virtual Learning Environment (VLE) platform and supports academic staff & students in using the VLE. At present IT Services is evaluating: virtual classroom meeting software, lecture capture systems, e-portfolio software and e-assessment tools.

More information about E-Learning.

Other Projects

Other ongoing campus-wide projects include:

  • University Smart Card
  • Digital Signage

Research & Industry

Research & Education Support

GEANT TopologyThe University IT Services manages the Maltese National Research & Education Network (NREN) providing access to the GÉANT network to local research and education institutions.

GÉANT, a project co-funded by the European Commission, is the pan-European research and education network connecting over 50 million users in over 10,000 institutions across 40 European countries.

GÉANT is a high capacity network that uses advanced techniques to overcome limitations of commercial networks to cater for a wide range of requirements: from bulk data transfer to the most demanding high quality interactive applications. The network enables research and education applications that require transfer of high-definition digital content and interaction in real-time, such as videoconferencing, virtual laboratories, multimedia interactive courses and grid applications.

Industry Support

NIC Logo

The Malta Internet Foundation, also known as NIC(Malta), was set up by the University in 1999 and is responsible for the .MT top-level Internet domain for Malta. Domain names ending with .mt are all registered with NIC(Malta). The Foundation is hosted within the University campus and IT Services provides both administrative and technical support to NIC(Malta) operations.

The Foundation is also involved in various other activities to promote the development of Internet in Malta. It is a member of the Maltese IPv6 Task Force and, together with the University IT Services, coordinates the Malta IPv6 national test-bed.



IT Services is structured into three main service teams: User Services, Technical Services and Corporate Services.

IT Services Organisation Structure

Chief Information Officer (CIO) & Director: Robert Sultana
Deputy Director & Head of User Services: James Cilia
Head of Technical Services: Dave Mifsud
Head of Corporate Services: Michael Caruana

Technical Staff:

Senior IT Officer II
Jonathan Attard
Matthew Saliba
Roderick Spiteri
Richard Tanti

Senior IT Specialist II Yanika Anne Busuttil
Mark Farrugia
Kim Gauci Fenech
Naomi Mifsud

Senior IT Systems Engineer II
Leonella Camilleri
Uros Cvetkovic
Edmond Formosa
Daniel Muscat
Simon Portelli

Senior IT Officer I
Raid A. Abood
Leander Borg
Patrick Catania
Christon Gatt
Richard Gatt
James Mallia
Godfrey Monreal
Nathan Spiteri
David Vassallo

Senior IT Specialist I Etienne Borg
Kurt Borg
Natalia Czuba
Roderick Mifsud

Senior IT Systems Engineer I
Nicholas E. Aquilina
Dorian Borg
Pierre Briffa
Julian Gambin

IT Officer III
Aaron Cacciattolo
Donald Cassar
Dario Dalli
Clinton DeDomenico
Ryan Fiorentino
Luke Lia
Luke Mizzi

IT Specialist
Matthew Dalli

IT Systems Engineer
Matthew Portelli
Adrian Scerri
Andrew Zammit

IT Officer II
Christian Attard
Mighel Attard
Samuel Attard
Emmanuel Cassar
Malcolm Borg Galea
Philip Farrugia
Nathaniel Micallef
Johnluke Saliba

IT Officer I
Maria Caruana
Nicholas Vassallo

Technical Officer II
Michael Incorvaja

Administrative Staff:

Senior Administrator
Theresa Kuymizakis

Administrator II
Anisia Cachia
Jessica R. Casaletto

Administrator I
Rose Borg
Gianluca Mercieca Valletta

Anthony Attard
Roderick Sayeba

IT Services Software Updates
ArcGIS 10.8
IBM SPSS Statistics 27

IT Services Support during COVID-19
Please find our current support hours during the COVID-19 situation here.

Last Updated: 3 August 2020

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