Get a UM IT Account

The UM IT Account enables staff and students to access a range of IT facilities and services, including the UM email address, wireless access, IT Services workstations, printing and other resources available on the University campus network. To start using these IT facilities and services, activate the UM IT Account using an activation code, which includes the setting up of Two-Factor Authentication (TFA).

For UM students

UM students are required to activate their UM IT account using the activation code indicated in the letter of acceptance sent to all students by the University at the beginning of their course.

If you have misplaced your acceptance letter and require an activation code, you should send an email with valid identification (ID Card/Passport and mobile number) to:

  • the Local Admissions Office if you have applied with 'Local' qualifications (e.g. Matriculation Certificate, International Baccalaureate and European Baccalaureate etc.) or you are an Alumnus/a
  • the International Admissions Office if you have applied with 'Overseas' qualifications (e.g. GCE Advanced and Advanced Subsidiary Examinations, Diploma di Esame di Stato, VWO Diploma etc.).

You will retain the email address after you complete your UM course and you become an alumnus/a.

The UM IT Account provides you with an email address for University-related communication. Notices sent by the University to this address are considered as official notices.

Students are allocated a UM email address with the following format:

  • Name: John Borg
  • Email Address: john.a.borg.XX@um.edu.mt

where XX is a two-digit number that is automatically allocated to each student and cannot be changed.

If you attended Junior College prior to starting a course at University, you will need to re-activate your IT account using the activation code that appears on the letter of acceptance to the UM course.

You will be prompted to select your new UM email address when you re-activate the IT account. The JC email address will change to the new selected email address:

  • jbor0001@jc.um.edu.mt becomes john.a.borg.XX@um.edu.mt

Any new messages that are sent to the JC email address will now be automatically forwarded to the UM mailbox.

The username allocated to you when you were at JC will not change. You will continue using the same username to access the services and IT facilities at UM. The IT facilities at JC will no longer be accessible.

All JC emails and data files which were available on the JC open access workstations will be accessible through the UM open access workstations.

Any printing credits that were available during your course of studies at JC can be utilised to print at UM. 

Any mobile devices set up with the JC email address will need to be re-configured accordingly.

If you complete your UM course, you will retain your UM email address after graduation. Otherwise, the notification of expiry of the address will be sent by email.

If you follow further courses at UM, you will continue using the same address used during your first course.

For JC students

JC students are required to activate their UM IT account using the activation code indicated in the letter of acceptance sent to all students by the Junior College at the beginning of their course.

If you have misplaced your acceptance letter, you should send an email to the Student Services Office with valid identification (ID Card/Passport and mobile number) to be provided with your activation code.

The UM IT Account provides you with an email address for College-related communication. Notices sent by the Junior College to this address are considered as official notices.

Students are allocated a JC email address with the following format:

  • Name: John Borg
  • Email Address: jbor0001@jc.um.edu.mt

If you transition to the University of Malta following your JC course, you will retain your UM IT Account, but must choose a new UM email address. More information is available above.

Otherwise, your JC email address will remain active for the entire duration of studies at the College. Notification of expiry of the address will be sent by email.

For staff

Staff are required to activate their UM IT Account using the activation code that is issued by the Office for Human Resources Management & Development at the start of their employment.

If your activation code is not available, you should send an email to the Office for Human Resources Management & Development with valid identification (ID Card/Passport and mobile number) to be provided with your activation code.

The UM IT Account provides you with a UM email address for University-related communication:

A. Council or Senate appointed staff, and contract staff are allocated a UM email address with the following format:

  • Name: John Borg
  • Email address: john.borg@um.edu.mt

The email address is published on the UM staff online directory and staff profile pages. The full email address will only be visible to other UM IT Account holders.

Council / Senate appointed staff include: 

  • Resident Academic Stream (Professor, Associate Professor, Senior Lecturer, Lecturer and Assistant Lecturer) 
  • Research Stream (Senior Research Fellow, Research Fellow and Research Associate) 
  • Visiting Teaching Stream (Visiting Professor, Visiting Associate Professor, Visiting Senior Lecturer, Visiting Lecturer and Visiting Assistant Lecturer) 
  • Affiliate Staff (Affiliate Professor, Affiliate Associate Professor, Affiliate Senior Lecturer and Affiliate Lecturer) 
  • Junior College Lecturer (Senior Lecturer II, Senior Lecturer I, Lecturer and Assistant Lecturer) 
  • Permanent Administrative, Technical and Industrial Staff

B. Casual staff are allocated a UM email address with the following format:

  • Name: John Borg
  • Email address: jborg01@um.edu.mt 

Note: If you were allocated a UM email address as a Casual staff and were later granted a Council or Senate appointment, you can change your UM email address to the name.surname@um.edu.mt format using the Activate UM IT Account interface.

Your staff email address will remain active for the entire duration of service at UM. The notification of expiry of the address will be sent by email.

More information about the deactivation of University staff leavers' email addresses is available.

Need help? Contact us.


https://www.um.edu.mt/itservices/umaccount/new