Main Commitments

   Activity Plan       

• Create an ecosystem of infrastructure and support

• Allocate resources equitably through systematic processes
• Conduct evidence-based decisions on resources and sustainable initiatives
• Synergise existing expertise and diminish duplication of resources
• Promote management initiatives and practices that increase productivity and align operational processes to organisational objectives

• Manage and develop student-centred processes

• Improve student processes from enrolment to graduation
• Introduce a One-Stop Office for Student Services
• Create a dedicated unit for ceremonies, certification and records
• Increase digitisation and reduce paper-based processes
• Install automated scheduling for lectures and examinations
• Enhance the functionality of the Student Information Management System
• Increase the services available for students and staff via the University app
• Enable automated functionality for grade uploading and feedback
• Deploy a management information system for evidence-based processes

• Expand infrastructure for student welfare

• Support the strategies defined for learning, teaching and social impact
• Enhance the psychological, social and physical welfare of students
• Increase social engagement and a sense of community across the campus
• Expand support for local students on outgoing international educational exchanges, internships and remote online learning programmes
• Clarify roles and responsibilities for the provision of student support

• Enhance library resources

• Develop scholarly information resources and information literacy skills
• Reconfigure library areas to maximise study spaces and functionality
• Encourage Open Access of scientific information and publications
• Collect, preserve and disseminate the University’s research output
• Compile and implement a Research Data Management Policy
• Enhance the visibility of the Special Collections through digitisation
• Develop archival resources to preserve institutional and national memory

• Achieve excellence in technology-based services

• Align the provision of IT with the Information Technology Infrastructure Library (ITIL) best-practice management framework and tools
• Provide robust, resilient and efficient technology platforms to support the current and future needs of the University
• Deploy energy-efficient systems in the provision of IT infrastructure
• Attract and retain high-calibre technical staff

• Invest in people, empower the workforce

• Attract staff of the highest calibre in different disciplines
• Retain staff through a positive and motivating organisational environment
• Stimulate a culture of knowledge-sharing among staff
• Create regular cross-departmental briefing sessions
• Formalise orientation and induction programmes for new staff
• Train staff in new leadership roles on academic and administrative processes
• Provide continuous professional development through training and enrolment to existing programmes of study
• Digitise manual processes, integrate multiple databases systems

• Develop internal and external communications

• Define and develop the University of Malta’s identity and reputation
• Create high-quality websites, social channels, apps and email campaigns
• Create outreach activities to engage internal and external stakeholders
• Improve communication through mobile technology and customer relationship software
• Build communication plans on market insights and data analytics
• Create toolkits for conferences, seminars and events
• Coordinate a University-wide calendar of events and activities
• Stimulate dialogue and engagement with alumni

• Deliver physical infrastructure

• Manage the rapid growth of capital infrastructure on campus
• Develop collaborative spaces for learning and research
• Design modular physical spaces that can be shared and adapted to the University's evolving needs
• Provide and implement guidelines for the provision of estates services
• Introduce automated systems for service requests, delivery and control
• Manage reactive and preventive maintenance across the campus
• Organise and update the roles and duties of facilities management
• Mitigate the effects of construction projects on campus life

• Consolidate the financial framework

• Monitor finances to react to changes in the funding environment
• Implement modern methods of operation to improve efficiency
• Empower decision-makers through regular financial reporting
• Deliver timely budgets and financial targets for sub-units
• Expand revenue streams through fee-paying professional development, executive education, online learning and research projects
• Train staff in financial administration and reporting systems
• Create contact points to support financial reporting and accounting
• Adopt circular economy principles in procurement