International Office

Orientation sessions

Orientation sessions

Reaching out to us:

The International Office provides support to international foundation students, degree, exchange and visiting students at all levels of study.  

In order to respect social distancing rules and limit contagion risks we shall mostly communicate through online means via telephone, google meet and zoom and email.  

Students who wish to have face-to-face support are kindly asked to request an appointment so that a suitable meeting location is identified. 

This year’s orientation session took place online on the following dates: 

23 September 2021 - Visiting, Exchange and Erasmus students
09 February 2022 - Erasmus Mundus and Degree Students  

You may view the following presentations below:
Introduction and General information
e-Residence Permit information
Opening a Student Bank Account

Additionally, the full orientation session can be found below.

Below you will find information about services which will help you to prepare for travel and to settle in Malta.

Please ensure that all academic, bank and government documents are kept safely with you in your hand luggage and not in bags kept in the aircraft’s hold.  This is as a precaution just in case your suitcases are lost in transit.  

There are a number of ways you can travel in Malta. Public buses are known as ‘Tal-Linja’.  They cover all of Malta and Gozo.  Students may apply for the Tallinja card for reduced fares. We also suggest that you download the Tallinja App from your mobile app store. 

Private taxi services are also easily accessible, and offer competitive rates.  Most can be booked via apps that you can download onto your phone.  We recommend that students book in advance or plan your return when going out. This is to ensure that you are not left stranded in unfamiliar places. 

e-Residence Permit:

Make sure that your documentation is up-to-date before arriving in Malta. 

When in Malta, all full-time degree students, and visiting non-EU, and UK students are to apply for their e-residence permit.  EU Visiting students on a full year mobility, are also advised to apply for their e-residence permit

Please be aware that attending lectures is compulsory.  If you miss lectures because you are either sick, travelling or any other reason,  you must contact your lecturer to inform them about your absence.  Attendance is tied to your e-Residence Permit and this can be revoked if your attendance is not in line with the required levels. Checks are frequently conducted. 


Opening a Local Bank Account: 

Foundation and Degree students, staying for more than 6 months, may be eligible to open a bank account with a local bank

UM email Account:

It is important that new students activate their UM email account -  UM correspondence and notices will be sent to this account. You may set the UM account to forward received messages to another email account of your choice.

Course Enrolment:
Once you have activated your account, there are now two steps you need to follow.

Step 1:

Verify your Documents - 

Original certificates are to be presented upon your arrival to Malta in September/ October; for the dates and times, kindly visit this link. Make sure to take your acceptance letter with you. 

If your course is online, you are to send notarized true copies of your qualifications (not your originals) by post to the following address: Room 103, International Admissions Office, Administration Building, University of Malta, Msida, MSD2080, Malta.

Step 2:

Online enrolment - 

Once your documents have been verified, you will receive an email from SIMS office to enrol through e-sims. Follow the steps provided in this email, you will then be able to access all student portals and register for your study-units.

Secondly, once the Admissions Office sends you a link to your account your next step is to enrol online. To do this you need to activate your UM email account.

Study-Unit Registration:

You must register online for the study-units that you are expected to follow during the next academic year through the eSIMS portal. Thereafter, you register your study-units every academic year of your course. You are to follow the instructions given by your home Faculty at the beginning of your course.

Online Enrolment and Registration (on eSIMS) - Frequently Asked Questions:

If you have questions on how to register and/or enrol, please see the SIMS office Frequently Asked Questions   

Academic Calendar:

Take note of the Academic Calendar and have it bookmarked for quick reference. Check your faculty’s website for each semester’s timetable, and  for any information contact your respective coordinator

Student Hours:

Should you need to contact any administrative staff, please do so by email or telephone to check if the office is receiving students. Familiarise yourself with your respective administrative offices' student hours. Due to Covid-19 please respect social distancing rules and do not visit offices without prior appointments.

Student Regulations:

Do familiarise yourself with the student regulations to meet the faculties’ expectations regarding student conduct, procedures and forms. Visiting Erasmus and exchange students are to refer to the International Office website or coordinator. 

Please be aware that attending lectures is compulsory.  If you miss lectures because you are either sick, travelling or any other reason,  you must contact your lecturer to inform them about your absence.  Attendance will be taken for every class. 

If you are a visiting student it is of utmost importance to read the Guidelines for students in distress   and refer to them regularly. 

Covid-19 Advice and Guidelines:

The University of Malta documented a set of guidelines and advice to mitigate, as much as possible, against the transmission of COVID-19. You will also find information about methods of teaching and learning.  It is of utmost importance that you read these guidelines and follow them rigorously. 

MyUM App:

Registered students may download the MyUM App, where you can easily access services from your phone. Some of its most important features include an interactive campus map linked with Google Maps. 

Student Organizations:

Student organisations are a vital part of campus life. The main point of reference is the Student Council (Kunsill Studenti Universitarji - KSU).  They will assist students with any student-related matters. They are also the umbrella organisation for all other student associations. The KSU International Officer, Matthias Caruana, can be contacted via email at

Despite the unusual circumstances that we are in, the university strives to continue offering its support to ensure you are well assisted throughout your journey.

The International Office: 

The International Office is the first point of contact for international students. Due to the current situation of Covid-19 we are trying to limit student visits as much as possible. However do not hesitate to contact us if you need support from the International Office. The Student Guidelines   for seeking assistance from the International Office are some basic guidelines to assist students in accessing the best possible service from the International Office when experiencing trying circumstances.


The Health and Wellness Centre:

The Health and Wellness Centre offers services aimed at enhancing the wellness of students. The Counselling Services is situated at, and is one of the services offered, at the Health & Wellness Centre. The services are free of charge and fully confidential. Students who wish to make use of this service can either contact the Counselling Service directly or speak to their respective coordinator at the International Office who will refer them to the Intake Officer for an appointment. Several other services are available to students at the Health and Wellness Center. 

Access Disability Support Unit (ADSU):

If you need any special arrangements you may contact ADSU for more information.


Health Facilities:

There are a number of private and public health facilities across the island that you may use should the need arise. In the Health and Support Services we have provided telephone numbers and information to assist you. 

The emergency contact number in Malta is 112 which gives you access to ambulance services, fire and police services.

The University Chaplaincy:

The University Chaplaincy offers spiritual support and pastoral care to staff and students of all faiths and none. Furthermore, if you are interested in a voluntary work experience, the Chaplaincy offers various opportunities. 

The Libraries: 

Covid-19 guidelines and regulations are in place at the Main Library and all its branches. Online facilities are available for journals, articles and publications.  You need to be a registered student to access these online. 

The Main Library: 

During this academic year, from 1 October to 15 June, the Main Library will open:

Monday to Friday from 07:00 to 20:00

Saturday from 09:00 to 12:15

Branch Libraries:

Please note that the opening hours of University’s branch libraries may vary. 


The Library Card:

All students are required to apply for a library card and advised to ensure they collect this once it has been issued. The Library Card is considered as the UM student Card and may be requested as an identification document during exams. Please visit the circulation desk to apply. 


Sports Facilities: 

Sports Facilities are available to all students upon request.To get to know more contact the Sports Manager


Public Holidays:

Please note that during the Public Holidays and weekends the University of Malta and the Administrative Offices at UM (except for the library) are closed.


IT Services: 

The IT Services Department assists students with all their IT-related queries. They also have designated study areas for students who want to study on campus.   



If you are interested in learning basic Maltese to communicate with locals, the Maltese Department offers Maltese study-units for beginners: MAL0011 and MAL0012.  

Students who would like to improve their language skills, can follow additional study-units from the Institute of Linguistics - LIN1063 and LIN1065; and the Centre of English Language Proficiency (CELP) - ENG1061.  

Malta University Language School is a residential school owned and validated by the University of Malta. The Language School offers a number of courses in English suited for visiting students. 

Degree Plus: 

Explore the extra-curricular activities offered by Degree Plus. The areas covered by DegreePlus include voluntary work, entrepreneurship, sport, culture and heritage, languages, music, creative and performing arts and many more.


Liberal Arts Programme:

The Programme in the Liberal Arts and Sciences offers a broad range of ‘stand alone’ study-units in areas such as archaeology, history, literature, culture, conservation, philosophy, economics, public policy, migration, music, biology, medicine, earth systems, marketing, art, astronomy, sociology, politics, winemaking, chemistry, architecture, law, photography, and more.